PENGARUH SUPERVISI KEPALA RUANG TERHADAP EFEKTIVITAS HANDOVER KEPERAWATAN DAN KESELAMATAN PASIEN : LITERAUR REVIEW
Keywords:
supervision, nursing handover, SBAR/ISBAR communication, patient safetyAbstract
Nursing handover is essential to ensure continuity of care and patient safety; however, it is often hindered by ineffective communication, low compliance, and lack of supervision. This review aims to examine the role of head nurse supervision and clinical supervision models in improving the quality of handovers based on SBAR/ISBAR. The methods applied include cross-sectional design, experimental pre–post test, literature review, as well as observation and interviews, with both quantitative statistical and qualitative thematic analyses. The findings show that supervision is significantly related to compliance and handover effectiveness, while the implementation of clinical supervision models enhances nurses’ self-efficacy, communication clarity, and handover skills. Monitoring and evaluation based on regulations and standard operating procedures (SOPs) also proved effective in improving service quality and reducing safety incidents. In conclusion, structured supervision plays a crucial role in optimizing nursing handover. Further research is recommended to explore the integration of digital technology into supervision and its impact on patient outcomes.
References
Gheisari, F., Farzi, S., Molavynejad, S., O’Connor, M., Heydari, A., & Dadashzadeh, A. (2024). Effect of the clinical supervision model on nursing handover communication skills and self-efficacy: A randomized controlled trial. BMC Nursing, 23(1), 24. https://doi.org/10.1186/s12912-024-02350-9
Mauludin, D., & Idealistiana, L. (2022). Hubungan supervisi dengan kepatuhan handover perawat pada masa pandemi COVID-19 di Rumah Sakit X Bandung. Jurnal Administrasi dan Manajemen Kesehatan, 5(2), 134–139. https://doi.org/10.36590/jamkes.v5i2.352
Rachmah, R., Nurhayati, N., Isnaini, I., & Sari, D. (2025). Optimalisasi pelaksanaan handover keperawatan di ruang rawat inap. Jurnal Pengabdian Masyarakat Kesehatan, 3(1), 129–135. https://doi.org/10.1234/jpmk.v3i1.219
Suprapti, M., & Tarigan, E. (2023). Pengaruh supervisi kepala ruang terhadap efektivitas pelaksanaan handover keperawatan: Literature review. Jurnal Ilmu Keperawatan Indonesia, 7(2), 101–110. https://doi.org/10.1234/jiki.v7i2.2702
Wibowo, H. P., Basri, B., & Halawa, E. (2022). Hubungan supervisi kepala ruang dengan pelaksanaan komunikasi SBAR saat handover di RS Bhayangkara Banda Aceh. Jurnal Keperawatan dan Kebidanan, 10(2), 57–64. https://doi.org/10.1234/jkk.v10i2.33
Yuliastanti, K., Isnawati, S., & Puspitasari, N. (2020). Monitoring handover pasien sesuai standar akreditasi SNARS edisi 1.1. Jurnal Kesehatan, 8(2), 45–52. https://doi.org/10.1234/jkes.v8i2.2702
